We also observed a sharp, difficult to describe, sound that occurred frequently when switching Wi-Fi on and off; outside of that, the My Passport Wireless Pro was quiet. The My Passport Wireless Pro improves on its previous iteration in some ways and packs more bits than any wireless hard drive to date. Press and hold about 5 seconds to start WPS. {{inventory.prices.list.amountFormatted}} The My Passport Wireless Pro uses a 15mm tall, 2.5-inch hard disk drive with a 3TB capacity (in our review model) from the WD Blue family. On Anvil's Storage Utilities 1.1.0, which assesses read and write performance into a rolled-up index score, the My Passport Wireless Pro zipped to the top of the class with a score of 258.6. Help Center. Turn ON the My Passport Wireless. Western Digital My Passport Wireless Pro Review Jonathan J Scott Films 61K views 5 years ago Almost yours: 2 weeks, on us 100+ live channels are waiting for you with zero hidden fees. (which is connected to the router by ethernet cable), but not on Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin. Cost range will vary depending upon Service Level, type of device, cause of data loss, drive condition, and other factors. As to whether the device could be used as a traditional file server, well, technically, it is one. Using a web browser, open the My Passport Wireless Pro dashboard. It seems like you are doing things correctly UNLESS you have the device plugged into USB of computer AND are trying to turn on power/wi-fi. Trying to reconnect, by clicking on the drives SSID connect button, only connects it as the main network, not taking you to the dashboard wizard as the original connection did. After the firmware update, we did get JPEG previews for some folders via the All tab (which is how you access the file-folder structure on the drive), and some through the Photos tab, but not for all. Prior to connecting the MPW, all devices connected to my router The output is a standard A-type USB 3.0 receptacle. The only means I have found to reconnect it fully, is to reset the drive (holding 2 buttons for 10 seconds), which then performs as it did for the initial connection. The My Passport Wireless, My Passport Wireless Pro, and My Passport Wireless SSD line of devices provide USB direct access as well as network access via wireless connection. Bottom line is if set up properly you will be able to access the MPW from your normal home wifi signal. It took multiple attempts, but we finally got connected via our iPhone 6S Plus. Visit our corporate site (opens in new tab). Think about it it's about the same size as a DVD disk with dimensions of 125 x 125 x 22mm, and it weighs 450g. With it etc. Sign up for emails from Western Digital brands. When the drive is off, press to show battery status briefly, Press momentarily for other devices to connect to the My Passport Wireless network in Home mode, With SD card inserted in the slot, press momentarily to start SD card transfer, USB 3.0 port (to connect to computer and for charging), USB 2.0 host port (for other USB devices), Battery Status, Wi-Fi Protected Setup (WPS), and SD Card backup, With an SD card inserted in the slot, press momentarilyto start SD card transfer, Press and hold approximately 5 seconds to start WPS, Press momentarily for other devices to connect to the My Passport Wireless Pro directly when it is connected to another wireless network. Insert the SD Card. Offer Price {{inventory.prices.sale.amountFormatted}} I was looking for a means of reconnecting to where I can again select the main network to connect the drive to, namely the wizard as in the original connection. Drivers for external drives are provided by the Windows or macOS Operating System (OS) being used and are installed when an external drive is connected to the computer. The My Passport Wireless Pro unit comes with a 12.24W adapter (5.1V @ 2.4A). Formatted for ExFAT, My Passport Wireless Pro eliminates the need for any reformatting. *END, Western Digital Product Lifecycle Support Policy, Answer ID 2745 How to Find Detailed Information About Media Files, Answer ID 3865 How to partition and format a WD drive on Windows and macOS, My Passport Wireless Pro & SSD: Streaming 4K Video, My Passport Wireless Pro & SSD: Windows Cannot Detect, My Passport Wireless Pro & SSD: 2.4GHz or 5 GHz Bands Not Connecting to Wi-Fi Router, My Passport Wireless: Cannot Detect 5 GHz WiFi, My Passport Wireless: Moto G3 and G4 Android 6.0.1 Cannot Connect to WiFi, My Passport Wireless device must be plugged into a power outlet using the supplied power adapter, WiFi Networks option and LAN Sharing should be turned off, Plex and DLNA Media Server should be turned off, The Media Player must be connected to the 5 GHz channel of the My Passport Wireless device, The Media Player must be within 3 meters (9.8ft) of the My Passport Wireless device. It took deleting the app and reinstalling it to nix that action. After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening. We're savvy about the general workings of network-connected drives, yet we missed seeing more-thorough guidance through the software install process for PCs. My Cloud EX2 Ultra. We strongly advise you to install the WD apps on the Wireless Pro (Backup and Access). gadgetoman June 15, 2020, 2:20pm 13 appear in my File Explorer network, including my MyBookLIve NAS Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}} Hi. Thanks. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. Stream Up to 8 HD Videos Simultaneously I would have tried putting it However, even if it Its a radically different design and it can be argued that it has an improved set of features, with a lot of lessons learned from the first-generation wireless hard drive. backups, through my home network to both my desktop and laptop, From the App, go to the My Passport Wireless Pro Settings. In that same vein, it stands 0.9 inch tallin other words, thicker than today's typically slim portable hard drives. Your form has been submitted successfully! At the bottom of the Hardware page are two Power options Shut Down and Reboot.. You will see a pop up confirming to upgrade your firmware. Evga G+1300 Psu. When initially connecting my MyPassport WIFI Pro, it provided a wifi SSID in the Windows Network listing. Shown below is the interface for what you can do with a Photo. Double click the 'Paragon NTFS Driver for Mac' to begin the installation process. The drive supports pass-through so you can connect to a Wi-Fi network to access the internet. network. On a Windows PC, we had to figure out where the software was on the drive. https://www.pcmag.com/reviews/western-digital-my-passport-wireless-pro. Your mileage will vary though, as ever, but it is worth noting that you will not be able to use the drive wirelessly when you connect the device to a laptop or any other peripherals. Turn off the 2.4 MHz band. The top one is the Wi-Fi status LED, while the bottom is the drive-status LED. Designed to work seamlessly with mobile devices, and an SD card reader built-in, you get an all-in-one drive to streamline your workflow. That was likely an issue with Windows rather than the device. My Cloud EX4100. One thing we noted when testing the device is that it vibrates a fair bit. Think of the MPW as just another device connected to your home network, and you can now have internet signal on your mobile devices with this config. Along the bottom is a navigation bar with tabs for photos, music, and videos. both the laptop and WPWP being continually on. Connect computer to the My Passport Wireless Pro Wi-Fi network, Under the Automatic Update section, set Auto Update to On, From the App, go to the My Passport Wireless Pro Settings. The SD-card reader in the Wireless Pro supports read speeds of up to 75MB per second and write speeds of 65MB per second, according to WD, depending upon the card used. Dsir has been musing and writing about technology during a career spanning four decades. On iOS, you need the My Cloud app to access the Wireless Pro's native file-folder structure, or to access files by Photos, Music, or Videos. I populated my entire MPW with media files via USB when first setting it up. With a few clicks of your tablet, you can turn an idea into a masterpiece wherever you are. Clicking on the "connect" button on it, then automatically transferred me to the dashboard (browser = 192.168.60.1) and then to a wizard that provided the various steps to connect it to my main network/internet. connection SSID for the router, or just Other as mine does? While there I may use it from iOS things to play music and videos. the rest is shots of my set up to go with it all. Charge your smartphone, DSLR, or other USB devices, wherever youre at with My Passport Wireless Pro. me to it possibly being defective. The addition of Plex is an interesting feature and we'd like to see more of this sort of thing in the future. I never connect it at home for this purpose except for testing it before leaving with MPW. Great idea, or so we thought. As I periodically do want to connect it by usb for However, WD also revealed something that wasn't obvious elsewhere: During the copy process, the Wireless Pro is doing an analysis on the card to first copy only what's new since the card was last inserted, and to perform a bit-by-bit comparison to verify the data being copied to the drive. {{formatPrice(inventory.prices.list.amount, inventory.prices.list.currency)}}, {{formatPrice(inventory.prices.sale.amount, inventory.prices.sale.currency)}}, {{customPromotionInfo.ctaLabel}} {{serviceProduct.inventory.prices.sale.amountFormatted}}, / PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. The LaCie scored 1,977 to the Wireless Pro's 1,893, just ahead of the next two comers. A 2TB version carries an MSRP of $229.99, about $50 more than the Seagate 2TB wireless drive. North Sydney Each time you turn the MPWP back on pn home it will reconnect to the home wifi and you always connect your devices to home wifi and never the MPW when at home. Create a folder on the SD card named update. Apparently the MPW setup, should That's better than the drives we tested last year and likely to be due to the higher platter density which allows more bytes to be crammed in per unit volume/area. That drive is a big hunk, though, with room for a beefy battery inside. really appreciate someone that provides diligent help for those Others that have dipped inand some of these, already outof this hard drive niche include Buffalo, Corsair, LaCie, and Toshiba. Share footage from your latest shoot, or entertain an entire group, all with a single device. The My Passport Wireless Pro uses a 15mm tall, 2.5-inch hard disk drive with a 3TB capacity (in our review model) from the WD Blue family. If so, disconnect MPWP from USB of computer and press power.button until wireless LED is on and power LED blinks. Thanks for your help. It's large, but not unwieldy. My Cloud PR2100. The bitrate of the video that is streaming from the My Passport Wireless to the device must be 150Mbps or less. Under the Automatic Update section, select Check for Update. Unlike a typical rectangular hard drive, the Wireless Pro is shaped in a distinctive 5-inch square, more like an old CD Discman. 2023 Western Digital Corporation or its affiliates. Share files between your smartphone, tablet and home computer with this WD My Passport Wireless Pro. WD says this is because of how the My Cloud app handles JPEG files. This connection is fine, for purely access to the MyPassport and the internet access provided by the router, however it negates all of the network devices connected to the router. After doing I guess I have a DOA dead MPWP unless anyone can suggest anything. Too many people mess these things up, format them and end up returning them. We're not delving deep on the Plex software here, but we will note that the integration could be stronger, particularly for offline use of Plex as an interface for accessing the media content of the drive. What version(s) of Windows are you using and if all is well, your devices will appear under Network of File Explorer. Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.list.amountFormatted}} Import Media From External USB Devices I suggest you get your devices connected to the home network as they should be. We ran the My Passport Wireless Pro through our standard retinue of direct-attached storage tests, and found it to be a pretty solid performer compared with other wireless portable drives. properly connected and accessible, when the connected devices No question that this direct-attached setup process can (and should) be clearer. return it for a new one. My Passport Wireless User Manual | My Passport Wireless Pro User Manual| My Passport Wireless SSD User Manual. WDs My Passport Wireless drives are battery-powered and wirelessly accessible from your phone or tablet, with no internet connection required. When combined with the My Cloud mobile app, you get anywhere access to files stored on the drive through your tablet or smartphone. Streaming media content from a My Passport Wireless Pro or SSD results in media buffering and pausing. ",uuid)}}, This form is protected by reCAPTCHA and the Google, {{relatedProducts[item.code].minPricedSKU.amountFormatted}}. We spend hours testing every product or service we review, so you can be sure youre buying the best. Yes, the point of the drive is as a wireless drivebut at some point there will be a PC connection. Under the Manual Update section, click Update from File button and a window will pop open. However, none of these did a convincing job of organizing and accessing our content. Not accessing the Dashboard can increase performance of the unit in NAS Wi-Fi mode, by decreasing calls to the Apache Web Server. Western Digital's My Passport Wireless Pro hard drive is the company's second foray into the wireless hard drive market. Go to your web browser (i.e. 4th 75% or above Blue 1st, 2nd, 3rd 50-74% Blue 1st, 2nd 20-49% Heres how it works. Click Ok. However, the Western Digital My Passport Wireless Pro, a beefed up version of the previous drive, has arrived on our desk note that it doesnt replace the existing model, just complements it. You've come to the right place. I would be very certain the MPW really has a problem before returning it to WD, because you may not get a new one. After talking with WD, the company managed to improve the experience with the first firmware update and a subsequent app updatealbeit just barely improved. Be sure you download the complete user manual. Under Media we could adjust media server settings and set the SD-card slot and USB port to auto-import; this browser-based interface is the only spot to view the progress of a transfer. When used solely to drive the hard disk, it can deliver up to 10 hours of longevity in a specific use case (HD streaming to one device over a single 2.4GHz band). Requires DLNA/UPnPor Plex-enabled devices for streaming. Long press the SD card button and the contents of your SD card will be automatically copied or moved depending on how the button is configured to the hard disk drive. For Urgent Travel Service, you need to call 14 days before your scheduled . This 2TB capacity model features a single 2TB WD Blue WD20NPVZ 5400 . Extract the contents of the zip file to a location on your Mac computer. Compatible with Windows 10, Windows 8.1 or Windows 7, Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion operating systems. So I guess I need to clean my files and The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. If you rent your home or apartment, talk to your landlord to let them know you're turning off your gas service. Other one I had has temp senors. You will obviously need to have compatible devices to make the most of it. Even worse: The search mechanism under the Music tab didn't even find files that had an artist's name in them. So for the target audience (photographers and videographers), the My Passport Wireless Pro is a great, if not perfect, match. my laptop connected to the router by wireless, I figured the - After the My Passport Wireless Pro boot up, the disk LED will start . wifi was disconnected with the MPWP being connected, this with The conclusion we have to draw: Your streaming mileage will vary depending on the specific devices you connect to the drive, the video-file types and their resolution/bit rate, and the combination of mobile devices you try to connect. Yeh I tried that, anyway it says the drive need to be on to restore to factory. The last time we looked at a wireless external hard drive from Western Digital the My Passport Wireless we werent really impressed. That meant file sharing relied on the file-sharing protocols of iOS, which means you can do some sharing and moving of files, but your flexibility is tempered by the My Cloud app. Without a Data Recovery Plan, single drive recoveries under Ontracks Standard Service Level can range from ~$1,000 - $2,0002. Everything on my MPW is a COPY of stuff on my My Cloud NAS network.I never lose signals following above procedures. But, alas, the operative word there is tries: If WD were truly gunning to provide a useful storage device for photographers, the Wireless Pro's features and software would be even better implemented. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. Competitor Seagate was the early player in this connected portable hard drive space, but Seagate's current Wireless Plus Mobile Storage drive tops out at 2TB for $180. Just take the MPW out of the mix and work on your network issues. ET, call 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, call 202-647-4000. problems connecting to my wifi printer, and found that my home Please select your product family: My Cloud Home My Cloud My Cloud DL My Cloud EX My Cloud PR My Passport Wireless How to set up your My Cloud Home How to upload content from your mobile phone How to centralize all your content My Passport Wireless Pro is formatted with exFAT files system so that it is read and writable by both Windows and macOS. We weren't surprised to note that it weighs 1 pound, indeed hefty when compared with Seagate's Wireless Plus Mobile Storage (2TB), which weighs 0.6 pound. Wd20Npvz 5400 's 1,893, just ahead of the mix and work on your network issues to stored., DSLR, or other USB devices, and videos through your tablet, with No connection... Feature and we 'd like to see more of this sort of thing in the Windows network listing,,... 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