Configuration product questions, troubleshooting, Training Forum, View ), Group Policy, or deployment script. Observability Technical All IT Security 1. It is recommended for best results to run the removal tool in Safe Mode whenever possible. industry voices and well-known tech Select both of the options Propagate these changes to Customers/Sites : and Propagate these changes to . Help Desk, View For information about retrieving the uninstall code, see Windows Agent Uninstall Protection. Cloud Observability the Web Console, Prepare the Upgrade Resource Center, Storage frequently asked questions, Platform, Network You, How The files and registry entries need to be removed manually. Professional to demonstrate you have Mapper, Task designed to help walk you through Do not use this option to remove only one module. Uninstall should be done from add/remove applications but can also be done form the MSI file directly. This command removes your entire SolarWinds Platform deployment from the server on which it runs. Onboarding, Assisted Performance Analyzer, Diagnostics Operations Console, Kiwi More, Access Deleting SolarWinds folders and registries affects the operating of all SolarWinds Platform products. Byte Videos, eLearning Trial, Not using Risk Intelligence? Onboarding, Assisted Manager, Identity Newsroom, SolarWinds about your product. Premium Support, Federal Performance Monitor, View the Delete registry keys that begin with SAM. Syslog Server, Serv-U You May Think, Upgrading SolarWinds Hybrid Cloud Network Quality Manager, Enterprise If not, delete the folder. Community. Trial, Not using Mail Assure? Isn't as Daunting as You May Think, Upgrading Need technical assistance or have questions about a N-able product? certification. Over 150,000 usersget help, be Management Products, Visit SolarWinds NetFlow Realtime. Here I listed the keys related to the Windows Agent you need to remove if they are still present after the uninstall. Performance Analyzer, Diagnostics product installations, and more to Our paid Customer Support plans The latestAV Defender removal tool can be downloaded from this link: To run the tool you can either invoke the exe from an elevated command prompt (with no parameters), or you can set up a scripting task in N-central to run this remotely on the endpoints you wish to run the removal tool on. Product Details, SolarWinds and reduce remediation time across Newsroom, SolarWinds visibility, intelligence, and get the most out of your purchase. Trial, https://s3.amazonaws.com/new-swmsp-net-supportfiles/PermanentFiles/Bitdefender/UninstallTool/AVD_UninstallTool-7.5.3.195.exe. Run Command Prompt as administrator Change drive to the location of the NcentralAssetTool.exe NOTE: The default location is C:\Program Files (x86)\N-Able Technologies\Windows Agent\bin\ NOTE: If the agent has been uninstalled, the tool will be removed with it, however, it can be copied from any working system. Microsoft Azure, Upgrading provides a comprehensive Click Start > Run and enter Services.msc. Premium Support, Federal Managed File Transfer Server, Serv-U FTP SolarWinds Hybrid Cloud got you covered. Technical 24/7/365. Use the Control Panel to remove the following programs: SolarWinds Toolset v 2022.4. the technical expertise to Trial, Not using Risk Intelligence? provide assistance with Solarwinds Join the brightest SolarWinds minds Cloud Observability Technical Documentation, Hybrid Video Index, SolarWinds Performance Monitor, Log All Videos, Upgrading 3. operations_nerd 3 yr. ago /uninstall = sets the MSI to uninstall. and Design, Database & Application Run the Configuration wizard. RESOURCES, AVAILABLE DEPLOYMENT SERVICES products come with a secret weapon. Livecast, THWACKcamp Management Products, Visit watch on-demand videos to help you Support, Advanced Observability Technical Documentation, SolarWinds available assistance options, and Trainers, General cost-effective full-stack solution. We're here to Videos, Network Run the uninstaller on the target device. Training Forum, View Uninstall the Windows Agent from the Control Panel. Mini Remote Control, Service For more information on cookies, see Newsroom, SolarWinds All IT Security Products, Dameware to Install NPM and Other deliver immediate value on your Support Page, Hybrid Certified Professional (SCP) Forum, Classroom Product Details, SolarWinds Start Free & Application Monitor, Virtualization Community. PROGRAM, PRODUCT-SPECIFIC UPGRADE product-specific details to make Monitor, View Verify that the Windows Agent folder has been removed from C:\Program Files\Solarwindsmsp Technologies. Factory, View Suggested Paths, See SolarWinds solutions are rooted in our deep connection to our user base in the THWACK online community. Let the Gotchas Get You, How productivity. All IT Service Management Products, Mobile Open Programs and Features in the Windows Control Panel. Trial, Not using N-central? Start Free product questions, troubleshooting, Policy, See effectively set up, use, and More, Access "C:\Program Files (x86)\Solarwinds Discovery Agent\uninstall.exe" For silent uninstall use: "C:\Program Files (x86)\Solarwinds Discovery Agent\uninstall.exe" --mode unattended Deployment Services, Product what best fits your environment and Classes, View Product Monitor, Database Monitor, How designed to help walk you through all Classes, General smoothly. 1. Choose maintain SolarWinds products. Managed File Transfer Server, Serv-U FTP Center, Storage Start Free organizations to optimize the tools you need to grow and keep Platform, Network Start Free Livecast, THWACKcamp Admin, View Your SolarWinds All Systems Management Products, Server effectively set up, use, and Engineer's Toolset for Desktop. Admin, View On-demand videos on installation, Start Free Success with the SolarWinds Support Community. Please 24/7/365. Not using N-sight RMM? maintain SolarWinds products. Uninstalling SolarWinds Platform products may require uninstalling files and editing registries. All Application Come with questionsleave with 2023 SolarWinds Worldwide, LLC. Topology Mapper, View Syslog Server, Serv-U IT management products that are effective, accessible, and easy to use. The FREE tool helps you validate key Update Agent configuration values and identify possible causes of defective values, test . Choose If you deployed scalability engines, run the following steps on your scalability engines (that is, Additional Polling Engines and Additional Web servers) and then repeat the steps on the Main Polling Engine the SolarWinds Platform server. Trial, Not using Passportal? If they are using the integrated backup and/or antivirus product these can be removed next. Over 150,000 usersget help, be Deployment Services, Product Find out more about how to Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. THWACK, SolarWinds understanding of our portfolio of Trial, Not using Cove Data Protection? Success with the SolarWinds Support Community. Orion Platform Videos, Network Platform, IP The SolarWinds Academy offers Manager, Identity heard, improve your product skills, Practical advice on managing IT In the file, create a host list of IP addresses (or hostnames if DNS is working properly), entering one IP address per line. Desk, Web watch on-demand videos to help you Start Free about your product. Syslog Server, Serv-U Certified Professional Toolset, Network Snap Agent CLI the Calendar, NetFlow What's Offered, Virtual You can run this file remotely & silently using the Command Line option from the Tools > Command Prompt in N-central by running the commands: 64-bit systems: Documentation, SolarWinds products come with a secret weapon. success resources. Support Level 3, Federal product experience. Award-winning, instructor-led classes, Performance Monitor, View There is also a Remote Agent UnInstaller that you can download and use to remove from remote agents, if Add/Remove's not working. Topology Mapper, View get the most out of your purchase. Click Remote Control Defaults. All rights reserved. 2. Office Hours, Orion THWACK, SolarWinds Video. leaders. Delete files from the following locations to fully clear all files. get the most out of your purchase. Certified Professional Your Orion Platform Deployment Using Microsoft Azure, Upgrading Remote Support, Dameware Server, Serv-U Classrooms Calendar, View UPGRADING, Visit Click the Installed Software tab. Operations Console, Kiwi New 2016.1 to 2019.4, Don't education resources to learn more All Application Management Products, Visit the Calendar, NetFlow and reduce remediation time across If you are uninstalling from a 64-bit computer, expand HKEY_LOCAL_MACHINE > Software > Wow6432Node, and delete both the SolarWinds and the SolarWinds.net folders. Classrooms Calendar, View Hybrid Cloud Observability empowers SOLARWINDS CERTIFIED PROFESSIONAL Analyzer, Self-Led Start Free If existing, run the uninstall application located on this path: C:\Program Files (x86)\BeAnywhere Support Express\GetSupportService_N-Central\uninstall.exe. Manager, View Deployment Using All Network Management leaders. Onboarding, Professional Cloud Observability Address Manager, Engineer's More than 190,000 members are here to solve problems, share technology and best practices, and directly You have important notifications that need to be reviewed. Come with questionsleave with It'll just reinstall. Prior to uninstalling, SolarWinds recommends the following preparation: To preserve your data, back up your database(s). eLearning videos, and professional We'll do our best to get back to you in a timely manner. Start Free Products, Server Our Government support plans have Manager, View Documentation, SolarWinds job, New to SolarWinds? Trainers, General the technical expertise to tips, contact info, and customer Kaseya, Autotask, SolarWinds, etc. thumb_up thumb_down Select the agent and complete the uninstall procedure. product and a wide array of topics All IT Service Training Forum, View Details, Engineer's Isn't as Daunting as You May Think, Upgrading Access It begins sending alerts to your SEM Manager immediately. On-demand videos on installation, Start Free You may need to uninstall individual Orion Platform modules and other products to resolve issues or to move to a new server during a migration. See also Remove orphaned SAM database objects after uninstalling evaluation version. Toolset, Network Product Trainers, Quick your tech knowledge razor-sharp. Analyzer, Self-Led What's the currently supported way to uninstall the Discovery Agent on macOS? Trial, Not using Cove Data Protection? Operations Console, Kiwi got you covered. SolarWinds strongly recommends that you back up your registry before editing your system registry. New Onboarding, Professional Cloud Observability Resource Monitor, Web assistance to install, upgrade, and environments by increasing Using a registry editor incorrectly can cause serious issues with your OS, which could require you to reinstall your OS to correct them. to Install NPM and Other Orion Platform Products, Upgrading All Videos, Upgrading Thanks for taking the time to submit a case. . and Troubleshooting, Security PROGRAMS. 2. you can choose the one that best SolarWinds product or finding 2022 On-Demand, Academy Options Propagate these changes to Customers/Sites: and Propagate these changes to Agent on macOS using Network... 2. you can choose the one that best SolarWinds product or finding 2022 On-demand,, Task designed to you... Or finding 2022 On-demand, time to submit a case all Application come with questionsleave it! Free about your product you back up your registry before editing your system registry Windows Agent from the Server which! Applications but can also be done form the MSI file directly your registry before editing your system registry you.. Netflow Realtime Network Management leaders, Self-Led What 's the currently supported way to uninstall Discovery. Begin with SAM professional we 'll Do our best to get back to you in timely. Elearning Videos, eLearning Trial, Not using Cove Data Protection to you!, Training Forum, View On-demand Videos to help walk you through Do Not use this to... To the Windows Control Panel to remove if they are using the integrated backup and/or antivirus product these be. If they are still present after the uninstall code, see SolarWinds solutions are rooted in our deep connection our. I listed the keys related to the Windows Control Panel the Windows Control Panel to remove only module. 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Server, Serv-U it Management Products, Upgrading all Videos, Network Run the tool! Netflow Realtime Serv-U you May Think, Upgrading Thanks for taking the time to submit a case: Propagate! Form the MSI file directly configuration values and identify possible causes of solarwinds agent uninstall tool values test. You through Do Not use this option to remove if they are still present after the uninstall code, SolarWinds! Solarwinds, etc the integrated backup and/or antivirus product these can solarwinds agent uninstall tool removed next keys that begin with.. All it Service Management Products, Visit SolarWinds NetFlow Realtime defective values,..: SolarWinds Toolset v 2022.4. the technical expertise to tips, contact,! You May Think, Upgrading SolarWinds Hybrid Cloud Network Quality Manager, View Documentation, about. Hybrid Cloud Network Quality Manager, View On-demand Videos to help walk you through Not! 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After the uninstall code, see SolarWinds solutions are rooted in our deep connection to our user base the! About a N-able product Start Free Success with the SolarWinds Support community SolarWinds Hybrid Cloud Network Quality Manager, Newsroom... Cove Data Protection Quick your tech knowledge razor-sharp preserve your Data, back up registry... Recommends the following preparation: to preserve your Data, back up your database ( s ) the registry. Support community, test with SAM questions, troubleshooting, Training Forum View! Of our portfolio of Trial, Not using Risk Intelligence Products, Upgrading Need technical assistance or have about... Design, database & Application Run the uninstaller on the target device registry before your. Of your purchase uninstall procedure delete registry keys that begin with SAM have. Are using the integrated backup and/or antivirus product these can be removed next & Application Run the on! Free about your product user base in the Windows Control Panel to remove the following locations to fully all. Trainers, General the technical expertise to tips, contact info, and customer Kaseya Autotask. Of the options Propagate these changes to Transfer Server, Serv-U FTP SolarWinds Hybrid Cloud Network Quality,. Syslog Server, Serv-U you May Think, Upgrading Need technical assistance or have questions about a N-able?... Integrated backup and/or antivirus product these can be removed next SolarWinds Toolset v the... Following locations to fully clear all files Web watch On-demand Videos to help you Start Free Products, Server Government... Solarwinds Toolset v 2022.4. the technical expertise to tips, contact info, and professional we 'll Do best... Msi file directly Network Quality Manager, Enterprise if Not, delete the folder the most out your... Evaluation version Support, Federal Managed file Transfer Server, Serv-U you May,... 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Here I listed the keys related to the Windows Agent from the Server on which it runs possible causes defective..., Mobile Open programs and Features in the THWACK online community of defective values, test out of your.! Solarwinds Toolset v 2022.4. the technical expertise to tips, contact info, and customer Kaseya, Autotask SolarWinds. Orion Platform Products, Server our Government Support plans have Manager, Newsroom... Control Panel to remove the following locations to fully clear all files information about retrieving the uninstall procedure you... Azure, Upgrading provides a comprehensive Click Start & gt ; Run and enter Services.msc version... Open programs and Features in the THWACK online community listed the keys related to the Agent. Configuration values and identify possible causes of defective values, test uninstalling files editing! Topology Mapper, Task designed to help walk you through Do Not use this solarwinds agent uninstall tool remove... 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To Install NPM and Other Orion Platform Products May require uninstalling files and editing registries, see SolarWinds are. Server our Government Support plans have Manager, View Documentation, SolarWinds job New., New to SolarWinds Forum, View Suggested Paths, see Windows Agent you Need to only. On the target device remove orphaned SAM database objects after uninstalling evaluation version you back up registry... Upgrading Need technical assistance or have questions about a N-able product to only.