So, to repair or replace, you'd have to have access from there. Just had the heater replaced and now the panel has froze, it reads 10 and the little red heat light is on but none of the other buttons are working so can not set the temperature or use jets and blowers but it is still going through its cycles. Ady, power cycle the spa by shutting off your main gfci in the house to the spa. If I kill the power it heats to 100, the default when power goes out. Temperature maintains 86 degrees and spa seems to cycle to maintain temperature / filtration. What do I do if I keep getting error codes? Takes approx 2 to 2.5 weeks to bring in. Then turn it back on. Thanks Guys.! Denis worked with my husband Tom (Vancouver) tirelessly to find the right part and then even helped him with the install. Often you can see that happen with a simple power cycling of the spa that things reset and go back to normal. Sometimes if aux panels are bad or get moisture in them they can cause the main topside control to not operate properly or cause an artificial pulse and cause pumps to turn on by themselves. Only 60 years of innovation can produce wellness designs made to the demanding standards of the Jacuzzi Brand. How to Troubleshoot the Pneumatic System in your KOHLER Whirlpool Bathtub. Try before you buy and see if a hot tub is too deep, keeps you from floating, and more. Open the control box and check the cable from the topside to the PWA for cuts or breaks. Red and green blinking lights mean low water flow. The heater will not heat up cold water. Perplexing that jet 2 runs during a filter cycle and runs ok when you switch it up to the jet 1 assignment position. Not only was his pricing unbeatable, shipping was lightning fast and he also gladly helped with some technical questions regarding hookup 10/10 recommend! I currently own a Jacuzzi 355 and I am experiencing a problem with one of the 2 pump buttons. Thank You! 2007 i think. My assumption is I need a new spa side control panel, but I am hesitant to buy a new one until I know that is the problem. It heats and circulates but the control panel buttons will not work the temp also shows much higher than the set temp when I turn it off at the breaker ? Add to Cart. If there is still a problem, turn off the breaker again, disconnect the control panel, and examine the circuit board. Not interchangeable with other air buttons. Soon it will be filled with many friends and neighbors.. Pull the air hose out as shown in the video put another hose into it, i had a hose laying around from my dehumidifier, maybe you have one from your aquarium? A+ Service. USED IN: Single Air Control Diagram ( Pre-2001), Double Air Control Diagram (Pre-2001), Triple Air Control Diagram (Pre-2001) IIRC that air control has a plunger assembly, not a simple screw-in. Hey Tim. In some cases, both parts need replacement. Think of the top side as a remote control Dale. When I removed it last night the lights were on and the tub was cool. keep up the great work. (Limitations and exclusions are referenced in the manual.). Contactez-nous par tlphone ou par courriel pour fixer un rendez-vous avec un de nos techniciens. It consists of water flow sensor, high limit sensor, filtration cycle, jet and temperature controls, temperature sensor, and spa lights. Wait til your spa heats up to your desired temperature and then try pump 3 again. You will also need a multi-meter to measure resistance and voltage. Unplug the cord at your receptacle before checking the connection at the circuit board. From materials to the hot tub warranty, learn more about what to look for so that you get the most value for your investment. Many issues could face your spa, including electrical issues. Sounds like could be a poor connection and or a bad board Brandon. Let the spa heat up and then try the topside buttons again once you are at your set temperature. I have done everything I know to get it to come back up and it refuses. My topside control will not operate my jets. Try and rotate the massage selector to see if that improves your flow to the jets you are concerned about. Experience the benefits of hydrotherapy right in your own home. There are 2 pumps which operate the jets, first pump also runs when heating. Jacuzzi Spa Air Control Knob Silver 2540-203. Bad main control panel? One major advantage of pneumatic spa packs is that they are simple and less likely to have problems. Will use Spa911 again. In many cases, a hot tub technician can handle electrical issues. sevice for heating problem..fantastic help, highly recommend Spa911.. Your high limit switch measures the water temperature by either a capillary tube attached to a bulb or a mounted sensor. JACUZZI Part Number: C377000 Watch this video to learn more about your JACUZZI tub: How to troubleshoot your JACUZZI Whirlpool On/Off Button-JACUZZI Tub Parts How can I help you Angela with your Gecko spa pak questions? The part is still available but we dont stock it anymore as there is such little call for it. Some platforms require the control box to be configured to the topside. Thank you Spa 911. Leave it off for 5min. When I plugged it back up it goes back to the same as I found it. Your Jacuzziauthorized dealer will walk you through the process and connect you with an expert to install your hot tub. Push once the pump comes on, push second time, that pump does not come on. I have a 6month old aqua rest 400. Reset at breaker and sometimes the display will show the clock, sometimes the temp, other times nothing except the heater and ozone icons (if being called for). You can also buy a replacement pump, sensors, heater, and spa controller for a complete spa pack. I am thinking maybe the problem lies in the topside control. Je recommande! FAQS.ORG makes no guarantees as to the accuracy of the posts. I turned off power at the main breaker for a day. This is a fantastic site. below. Also grab hold of the jets faces themselves as they could be rotated off. The plug works much like a shaving plug in a household bathroom. The cord will be connected to a controller box like the one in this link: https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/vs100-balboa-controller-kit-part-number-54825-01.html. There seem to be a intermittent issue with the top side controller (CTI 1-628B-S) where the buttons are only working sometimes. There could be problems with your breaker or circuit board. Get inspired by stunning installation and design ideas with Jacuzzi bathroom products. Jet pumps will also come on automatically if there is an ICE and or COOL condition in the spa. hi, Add your own touch to the ERA double-ended bathtub with traditional ball and claw feet. First check the cable connections from the topside control down to the PWA. How can I obtain an Owner's Manual for a Jacuzzi. Examine the panel to see if any moisture is present inside the display. I cut the damaged section and spliced it back together. Questions of a Do It Yourself nature should be I really appreciate any help you can give me! The first step is to simply reset the breaker. If not, you'll have to purchase a new one. Sounds like you could have a bad topside panel and or circuit board. Most of the jets are adjustable at the jet face. When I turned it back on it started working again. Depending on the issue, the spa control can be repaired or replaced. Gecko spa controls are also available at the same reasonable prices from a little above $500 to less than $900, also at discounted prices with 20 to 25% off. Spa911 was terrific and we highly recommend them. The jacuzzi team really values their customers and are always available for any questions you may. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments. LIKE AND SUBSCRIBE To wire the pack, make sure power is still off. Patio Series - 4 Button Controls: PDF: Download: Patio Series - 6 Button Controls: PDF: Download: 2020 COLLECTION: 2020 OWNER'S MANUALS: COAST SPAS HOT TUBS: . If it does not go back to normal it sounds like it could be a logic or board isssue. Ordered a new pump, best price I could find (including ordering from the US) and it arrived the next day as promised. From reading other users problems, does it sound like it is a bad remote panel that is causing the issue by chance? Ideal for full-body relief, the J-475 Jacuzzi Hot Tubs 5-6 seat configuration offers the ultimate in style with a relaxing, extra-wide illuminated waterfall, plus an at-a-glance indicator light, color touch screen control panel, and stunning Pro-Finish cabinetry accented by corner lighting. WHen u change the heater u have to put these down so the water wont drain out of the hot tub while replacing it. My son changed out the old part at Christmas time and the new part turned out to be defective so I had to send it back. The spa could stay in lockout til the temperature gets within range of your set temperature. Add a touch of elegance to your bathroom suite with the sleek and striking Salone. Balboa heater element bad or ???? Ideal for full-body relief, the J-475 Jacuzzi Hot Tub's 5-6 seat configuration offers the ultimate in style with a relaxing, extra-wide illuminated waterfall, plus an at-a-glance indicator light, color touch screen control panel, and stunning Pro-Finish cabinetry accented by corner lighting. kohler sok jacuzzi tub, unit hasn't been used for 10 years, motor has power and does turn, seems like the on switch #1004473 may not be working. He also worked on the suspended roof system on the Florida Suncoast Dome in St. Petersburg. The screen shows the temperature still and no error codes. All the functions of the tub work, just work randomly, or on their own. Moen shower valve with attached copper tub line, Plumbing Forum, Professional & DIY Advice, Good option for bathtub walls and flooring, Tub drain installation with limited access to plumbing. Want insights into what Im dealing with here? Randy Bell Is my control panel gone or is there a possible solution? Color code so you know where the wires go. My HL light came on. The spa pack will slide out. It is advisable, however, to switch to an electronic control pack to get the advantage of temperature display and many other nice features that are not available in air switch controls. Here are a few things you can do to ensure installation and setup goes smoothly: Thanks to advanced water management and filtration systems, hot tub maintenance is easier than everroutine tasks take just a few minutes a week. Can I replace tub faucet without cutting in an access panel? Your answer will not be displayed immediately. Heaters are only available on whirlpool and Salon spas. For hot tubs powered by 240 volts, turn on the lower amp breaker. Any ideas? Would appreciate suggestions. put another hose into it, i had a hose laying . Nigel,, the cable from the control panel on the right side where that bottom part of the cable connects to another flat ribbon cable that is where the mouse chew through it and it is behind the skirt that is the part I will need too. If the icon doesnt come on when you press the button you could also have a bad topside panel. Add this freestanding bathtub rough-in for a smooth, hassle-free bathtub installation. Spa 911 to the rescue! Examine if there is moisture in the display. Please help!! The next day (yesterday), both Jet buttons (1 and 2) turn on and off the right side pump. Based on my interent searching, there is meant to be a plug that I can rip out to turn off the jets. Can someone please help? Temperature displays fine, and can adjust temperature setting and turn on lights but just cannot start jets. The model and serial number is located in three places: If you need help locating your serial number please contact customer service via chat or 1-844-602-6064. He is experienced in landscaping, grounds maintenance, fence repair, and pool maintenance. All of this info can be found on the id sticker near the Sentry Control Box. There is no memory stored in it. Trisha when the skirt panels bulge like that they are warped and simply need to be replaced. (The temperature of any setting may rise slightly depending on the current use and condition of your spa, and on outside temperatures.) I have a lifesprigs ls 7000 spa puchase date 6/04 with aacura power master unit inside- I just found it with a tripped breaker- reset breaker- the top control panel just reads canc now and no functions of any buttons on top- at one point the canc went away to read file on screen and I could make pump hi/low button work- but after resting the acura unit I am back to canc on screen and no buttons working. Such little call for it is an ICE and or circuit board know where the are. Section and spliced it back on it started working again and he also helped... 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The 2 pump buttons last night the lights were on and off jacuzzi tub button stuck right side pump and! Own a Jacuzzi could stay in lockout til the temperature gets within range of your set temperature you could a. Massage selector to see if any moisture is present inside the display the side... Operate the jets are adjustable at the main breaker for a day desired temperature and even...